Hosting Support


Welcome

Your MotionInfo receiver is monitored remotely and typically requires little ongoing maintenance. This page provides access to station status tools, installation resources, troubleshooting guides, and technical support.

Whether you’re checking connectivity, replacing equipment, or reviewing installation requirements, you’ll find the information you need here.

Check Your Station Status

Enter your four-digit station ID to verify that your receiver is online and communicating with the MotionInfo network.

If your station appears offline, review the available resources or submit a support request below.

Request Assistance

Use this form to report equipment issues, installation questions, connectivity problems, or station relocations.

A member of the MotionInfo team will review your request and respond as soon as possible.

Resources & Documentation

Access installation guides, troubleshooting references, and other materials related to your hosted equipment.

Many common issues can be resolved by verifying power, internet connectivity, and antenna connections before submitting a support request.

ADS-B Installation Guide

StationKeeper Installation Guide

Host Troubleshooting Guide